Privacy Policy
Last updated: January 2025
Introduction
Snaglist ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website.
Information We Collect
Information You Provide
- Account information (email address, name)
- Project and defect data you create
- Photos and voice notes you upload
- Communications with our support team
Information Collected Automatically
- Device information (type, operating system)
- Usage data (features used, time spent)
- Crash reports and performance data
How We Use Your Information
We use your information to:
- Provide and improve our services
- Process your defect tracking and reports
- Send important service updates
- Respond to your support requests
- Analyze usage to improve our product
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who help us operate (hosting, analytics)
- Contractors you share magic links with (only the defect data you share)
- Legal authorities when required by law
Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, regular security audits, and access controls.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Object to certain processing
Data Retention
We retain your data as long as your account is active. When you delete your account, we remove your data within 30 days, except where retention is required by law.
Cookies
Our website uses essential cookies to function properly and analytics cookies to understand usage. See our Cookie Policy for details.
Children's Privacy
Our service is not directed at children under 16. We do not knowingly collect data from children.
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.
Contact Us
For privacy-related questions, contact us at: snaglistapp@gmail.com